Accessibility

Accessibility statement

This website is managed by Gillingham Town Council. We are committed to ensuring digital accessibility for everyone, including people with disabilities. We aim to make our website as accessible and usable as possible for all visitors.

Accessibility Features

You should be able to:

Change colours, contrast levels, and fonts
Zoom in up to 300% without text spilling off the screen
Navigate most of the site using just a keyboard
Use speech recognition software to browse most of the website
Use screen readers, including the latest versions of JAWS, NVDA, and VoiceOver
Adjust line height or spacing of text for better readability
Access content in clear, plain English wherever possible
Access or request fully accessible versions of PDF documents

How Accessible is This Website?

We know some parts of this website are not fully accessible. We are actively working towards achieving full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. Some historic documents published before 23 September 2018 may not be fully accessible, as they are exempt under the regulations.

Requesting Information in Accessible Formats

If you need information from this website in a different format (e.g. accessible PDF, large print, easy read, audio recording or braille), please contact us using the details below:

Address: Town Hall, School Road, Gillingham, Dorset, SP8 4QR
Email: GTC@gillinghamdorset-tc.gov.uk
Telephone: 01747 823588

We aim to respond within 7 working days. Please note that alternative formats may take longer if we need to commission external providers.

What to Do If You Cannot Access Parts of This Website

If you encounter accessibility barriers, please let us know. We are continually improving the user experience for everyone and will do our best to address your concerns.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not satisfied with how we respond to your concerns, you can contact the EHRC at: www.equalityadvisoryservice.com