Stay out of floodwater
- Avoid walking or driving through flood water.
- Be aware that flooding can cause manhole covers to come off.
- Keep children and vulnerable people out of floodwater.
- Don’t walk on sea defences or riverbanks.
- Take care or avoid crossing bridges when water levels are high.
- Take care crossing culverts as they are dangerous when flooded.
- Look out for other hazards such as fallen power lines and trees.
- Wash your hands thoroughly if you touch floodwater as it may be contaminated.
Take action in an emergency
- Call 999 if you are in danger, or people have been injured.
- Check in on vulnerable neighbours.
- Move people and pets upstairs or to a higher place with means of escape.
- Remain calm.
Evacuate when told
- Follow the advice of emergency services if they tell you to evacuate – they will take you to a centre run by the local council and give you food and bedding.
- Bring clothing, medication, and baby care items.
- Bring pets in a secure carrier and pet food.
- Tell someone if you intend to stay with friends or relatives instead of the evacuation centre.
Pumping out water
- Ask your local Fire and Rescue Service about pumping out floodwater. There may be a charge for the service.
If you are a riparian owner the Environment Agency have produced a document called Living On the Edge which is a guide to rights and responsibilities of riverside ownership. For more information visit the Link to Environment Agency Website for further information.